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(630) 833-1166 After Hours Emergencies (630) 297-9338

To our dear patients and community members

Dear Parents,

I hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to getting back to some sense of normalcy or what may become the “new normal” at least for the time-being. During the last 9 weeks, our office has been seeing patients for emergency dental visits only per the recommendations of the American Dental Association (ADA), the Illinois State Dental Society (ISDS) and the Illinois Department of Public Health (IDPH). During that time, we saw some familiar faces, but we also saw many new patients who were in need of emergency dental care. We hope to see many of you again soon for a regular routine visit!

On Friday, May 8th, IDPH issued a statement to dental providers recommending that “oral health providers resume provision of routine oral and dental care consistent with this guidance for minimizing the risk of transmission of COVID-19 in an oral healthcare setting.” Per IDPH dental providers could reopen offices starting May 11, 2020, with appropriate precautions and screening measures in place. Our office is taking the remainder of this week to deep clean, prepare our office space for new protocols, and conduct training with all of our team members. Beginning Tuesday, May 19, 2020, we will resume seeing patients for routine dental care.

While many things have changed one thing has remained the same: our commitment to your family’s safety. Infection control has always been a top priority for our practice and we have always taken pride in not only meeting but exceeding the requirements from the Centers for Disease Control (CDC) and the Occupational Safety and Health Administration (OSHA). We want to continue to lead the charge in infection control and believe this takes more than extra wiping of door handles, use of hospital grade disinfectants, frequent hand-washing, and sanitizing rooms and equipment. Those are measures that we have always taken regularly since our inception and we will continue to do so moving forward.

In response to the COVID-19 pandemic, our office has made some changes in order to ensure that your child continues to experience the safe and exceptional care that you are accustomed to. Here are a few things that we are doing to keep our families safe:

  • We are utilizing a virtual check-in process. You will contact us via phone/text to let us know you have arrived for your child’s appointment. We will contact you once your child’s room is ready.
  • Only one parent/guardian may accompany the child into the office. All other family members including siblings without an appointment will need to remain at home or wait in the car. Unless medically unable, masks are required in our office for everyone over the age of 3.
  • Pre-screening questionnaires will be completed before visits. Patients and parents/guardians are again screened and asked to use hand sanitizer upon entry.
  • Temperature checks are performed on everyone entering the office with a contactless thermometer.
  • Contactless payment options and consent forms are available via text message.
  • We have eliminated all unnecessary objects from our reception area. Unfortunately, this does include all toys, video games, and magazines.
  • We are scheduling fewer patients at a time to allow for proper social distancing.
  • All of our team members are screened for temperatures upon arrival, at lunchtime, and before leaving at the end of the day and are wearing masks.
  • All clinical team members are wearing disposable gowns, scrub caps, N95 masks, face shields, and gloves during all dental procedures.

These are only some of the changes we have made to ensure everyone’s safety during this time. We are looking forward to seeing you again and are happy to answer any questions you may have about the steps we are taking to keep every family safe in our practice.

We will continue to update our office protocols with the changing guidelines put forth by the ADA, ISDS, CDC, OSHA, and IDPH as this virus pandemic becomes less of a threat.

Thank you for being our patient! We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends. As always, we will welcome any new patients that you refer to us and will provide them with the same exceptional pediatric dental care your family has come to expect from us.

Sincerely,
Dr. Jerry Udelson

Your Elmhurst Pediatric Dentist

Your child shines with every smile. Let’s keep it that way. A lifetime of healthy teeth starts with good brushing habits, good nutritional choices, and trust in the dentist. By teaming up with you, we can ensure that your child has a vibrant smile all the way into adulthood.

At Elmhurst Dentistry for Kids, pediatric dentistry is more than bright, healthy smiles; it’s also about making the trip to the dentist a calm, pleasant experience so there’s no fear of “next time.” As pediatric dentists, we take pride in seeing our patients grow into their adult teeth, so we’re committed to earning the trust of everyone who visits our clinic–both children and parents. That’s why we take extra time to build rapport and earn confidence; it makes the experience easier for everyone. We serve Elmhurst, Villa Park, Lombard, Addison, Melrose Park, Bensenville, Wood Dale, Northlake, Hillside, Franklin Park, Oakbrook Terrace, Oak Brook, Itasca, Bloomingdale, Glendale Heights, Glen Ellyn, Wheaton, Lisle, Downers Grove, Westmont, Hinsdale, Lisle, Warrenville, Winfield, Carol Stream, Roselle and the surrounding towns, areas and counties

“You take your child to a pediatrician… why not a pediatric dentist?”

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Our staff is trained and highly knowledgeable about providing care for children with special needs or disabilities in a comfortable and safe environment.

Our mission at Elmhurst Dentistry for Kids

is to provide the highest quality pediatric dental care for children, adolescents and patients with unique needs, in a professional, caring and comfortable environment. Our goal is to produce happy and healthy smiles, while following the American Academy of Pediatric Dentistry guidelines. We are confident that our exceptional services and friendly team will exceed your expectations and make you feel safe and secure in your dental home.

Contact us in Emergencies

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(630) 833-1166

After hours Emergencies

(630) 297-9338

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